30-Day Risk-Free (Returns): *

We will work with you to make sure you are satisfied with your purchase - if you are not satisfied with the product, neither are we! Please give us the chance to work with you to find a resolution by filling out our contact us form with the description or simply email us at info@felineporter.com of the issue along with pictures if necessary. If you would still like to proceed with a return, let us know within 5 days and we will send over a return label. Please repack your product in the original packaging (if possible), paste the label on the box, and bring it to your local FedEx or USPS. Once the return is received, we will inspect the product and issue a FULL refund. Please allow 3-5 business days for us to inspect and process the return before issuing your refund. Returns will not be allowed after 30 days unless an extension is granted.